Shipping policy

Processing time
Most orders ship within one to three business days, Monday through Friday. Timing can vary with the season and with items baked to order. We do not offer same-day shipping for online orders.

Delivery
We ship nationwide with FedEx. Unless shipped overnight, orders shipped on Thursday will not arrive until Monday. Once your order ships, you will receive an email with your FedEx tracking number. Shipping rates are calculated at checkout.

Holiday orders
Holiday items ship close to the holiday so they arrive fresh. If you are ordering for a holiday, please note it in the order notes at checkout.

Local pick-up and delivery
Some items, including our cakes, are available only for local pick-up or delivery in New York City. To order, please call us at (212) 861-1340 (Upper East Side) or (212) 865-2621 (Upper West Side).

Damaged orders
If your order arrives damaged, please see our Return and Refund Policy.