Refund policy

Because our baked goods are perishable, we cannot accept returns.

Damaged orders
If your order arrives damaged, please contact us within 24 hours of delivery with a photo of the damaged items. You can reach us at:

Local pick-up and delivery
For orders picked up at our bakeries or delivered locally in New York City, please check your order when you receive it and let us know right away if anything is not right.

For more information, please see our FAQs.