FAQ

Location & Hours

Wiliam Greenberg Desserts has two locations. Our original location is on
Manhattan’s Upper East Side at 1100 Madison Avenue. We also have a location on the Upper West Side at 285 Amsterdam Avenue.

Upper East Side

1100 Madison Avenue
New York, NY
(212) 861-1340 or (646)-921-0652

Upper West Side

285 Amsterdam
New York, NY

(212) 865-2621

William Greenberg Desserts is open:

Monday-Friday 8:00 am - 6:30 pm

Saturday 8:00 am - 6:00 pm

Sunday 10:00 am - 4:00 pm

Product Information

Willam Greenberg is a fully kosher-certified bakery.

No, our Passover desserts are Kosher but not Kosher for Passover.

Most cakes can be decorated to say whatever you’d like! For custom cake decoration, please send us an email at info@wmgreenbergdesserts.com or call us at 212-861-1340 to place an order. 

Yes, we are able to make custom cakes with the cake, frosting and
toppings of your choice. To inquire about a custom cake, please email info@wmgreenbergdesserts.com or call 212-861-1340.

Yes! We make delicious gluten free black and white cookies, brownies,
chocolate chip cookies, linzer tarts and sprinkle cookies. For a full
list of our gluten free options, click here.

This bread or pastry is on vacation. It is taking some time off until the holiday arrives or
the ingredients are back in season. If this is your favorite and you'd like to know when it will be back, please email us info@wmgreenbergdesserts.com.

Special Ocassions and Events

We’d love to be there for your special day! Please write to us at  info@wmgreenbergdesserts.com or call 212-861-1340 or 646-921-0652 to arrange your wedding cake.

Yes! Please write to us at  info@wmgreenbergdesserts.com or call 212-861-1340 or 646-921-0652 to let us know your catering needs.

Nationwide Shipping / Online Store

We accept orders at anytime. We ship Monday through Friday via Fedex 2nd day air or Standard Overnight. No shipping on the weekends. Please note that orders that ship Thursday will arrive on Monday.

We ship many items but not all. You can order our shippable items here. If you see an item but you can't check out with shipping, it means it is only available for local pick-up or delivery through Grub Hub.

For special requests, please email  info@wmgreenbergdesserts.com or call us at 212-861-1340 or 646-921-0652.

Shipping rates are calculated based on your distance from New York City and depend on the size of your order.

Orders are sent Fed Ex 2-day or Standard Overnight depending on which service is choosen at checkout. We ship only Monday through Friday not on weekends. Orders placed on Thursday will not arrive until Monday.

We do not offer same-day shipping for online orders, however for New York locals we offer same day delivery via GrubHub.

To cancel your order, please send an email to  info@wmgreenbergdesserts.com Make sure to include your order number.

We’re sorry that you weren’t satisfied with your order. Please write to us at  info@wmgreenbergdesserts.com and we’ll be happy to see what we can do.

Media or Press Inquiries

Who should I contact for media inquiries?

Please contact Robin Insley at Robin Insley Associates for any media or press inquiries. Robin can be reached at (212) 849-8256 or by email: Robin@robininsleyassociates.com

Accessibility

At William Greenberg, we believe we have the responsibility and
privilege to affect positive change around us. Part of that
responsibility is to ensure our websites are accessible and easy to use for everyone. To learn more about how we are taking strides to improve the online experience for guests with disabilities, please click here.